QuickBooks is a popular accounting software used by businesses of all sizes to manage their financial data efficiently. However, like any software, QuickBooks is susceptible to errors that can disrupt its smooth operation. One such error is QuickBooks Error 179, which occurs when there are issues with logging in to your bank’s website through QuickBooks. In this guide, we’ll explore the causes of QuickBooks Error 179 and provide detailed steps to resolve it effectively.
Understanding QuickBooks Error 179: QuickBooks Error 179 typically occurs when there is a problem with connecting to your bank’s website or when there are issues with the bank’s security protocols. When you encounter this error, you may see an error message stating, “QuickBooks was not able to complete the request. Please contact your bank.”
Causes of QuickBooks Error 179: Several factors can contribute to the occurrence of QuickBooks Error 179. Some common causes include:
- Bank website login issues: If there are temporary issues with logging in to your bank’s website, QuickBooks may encounter Error 179.
- Security measures implemented by the bank: Some banks may have strict security protocols in place that prevent QuickBooks from accessing your account information, leading to Error 179.
- Incorrect login credentials: If the login credentials entered in QuickBooks do not match the credentials registered with your bank, you may encounter Error 179.
- Connectivity issues: Problems with your internet connection or network settings can prevent QuickBooks from establishing a secure connection with your bank’s website, resulting in Error 179.
Steps to Fix QuickBooks Error 179: To resolve QuickBooks Error 179, follow these comprehensive steps:
- Verify bank website login:
- Confirm that you can log in to your bank’s website using the same credentials entered in QuickBooks.
- If you encounter any issues logging in, contact your bank’s customer support for assistance.
- Update QuickBooks:
- Ensure that you are using the latest version of QuickBooks, as newer versions often include bug fixes and enhancements that address issues like Error 179.
- If an update is available, download and install it from the QuickBooks website.
- Check bank security settings:
- Some banks may have security settings that prevent third-party applications like QuickBooks from accessing your account information.
- Log in to your bank’s website and review the security settings to ensure that QuickBooks is allowed to access your account data.
- Clear cache and cookies:
- Clearing your browser’s cache and cookies can help resolve connectivity issues between QuickBooks and your bank’s website.
- Open your web browser’s settings and navigate to the option to clear browsing data. Select the option to clear cache and cookies, then restart the browser.
- Temporarily disable antivirus/firewall:
- Your antivirus or firewall software may be blocking QuickBooks from accessing your bank’s website.
- Temporarily disable your antivirus or firewall software and attempt to log in to your bank’s website through QuickBooks again.
- Reconnect bank account in QuickBooks:
- If you continue to encounter Error 179 after trying the above steps, you may need to disconnect and reconnect your bank account in QuickBooks.
- Navigate to the Banking menu in QuickBooks, select the account experiencing the issue, and choose the option to edit account settings. Follow the prompts to disconnect and then reconnect the account.
Conclusion:
QuickBooks Error 179 can be frustrating, but by following the steps outlined in this guide, you can effectively troubleshoot and resolve the issue. By verifying your bank website login, updating QuickBooks, checking bank security settings, clearing cache and cookies, temporarily disabling antivirus/firewall, and reconnecting your bank account in QuickBooks, you can overcome Error 179 and continue using QuickBooks to manage your financial data seamlessly. If you continue to experience issues, consider reaching out to QuickBooks support for further assistance.